Ebonyline - DO NOT ORDER FROM THIS COMPANY
Ordered 4 wigs after two weeks, two came. Called regarding missed wigs and they said they sent me an email saying they could not fill the order.
The supervisor, at least she said she was the supervisor, suggested that I erased the email that they supposingly sent informing me they could not fill my order. She then said I had to pay a restocking fee and a shipping fee to return the two wigs that came. This really made me mad because this company obviously operates with no integrity. She basically called me a liar said she had a record of the email and they were charging me to restock the item.
I will NEVER order from them again. I told her sitting at my computer there was no email and the cost to return should be theirs. I cant stand dealing with unscruplled unprincipled business.
Their rating is 0 in my book. Do not order from them!!!
Reason of review: Order processing issue.
Preferred solution: Full refund.
Ebonyline Cons: Company not notifying customer to say item not available.
Location: Charlotte, North Carolina
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