First of all ,it sounds like the person who answers the phone is laying on her couch chilling. Secondly,I've now received 2 emails that state the same thing "your package is prepared for shipping " one on the 9/14/17 & now one on 9/18/17. Hmmm why do two labels need to...Read more
OMG WHERE TO START. I ORDER A WIG FROM THESE FOOLS ON AUG 24,2017 IT IS NOW SEP 9TH. OKAY LET ME GIVE THEM A CALL....OH WERE SORRY WE ARE WAITING ON THE MANUFACTURING COMPANY TO SEND IT TO US....WITH WHAT KIND OF BULL IS THIS... SO YOUR TELLING ME THAT I AM NOT...Read more
Do not shop at Ebonyline.com This is the first time I have shopped at this site and will be the last! I put in this order on the 8/22/2017 and it was not shipped out until 8/28/2012. I got 2 Zury Sis Royal Pre-Tweezed Part Swiss Lace Front Wig SW-LACE H CHIA 14 Inch...Read more
Ebonyline - Will never order from them again!
Apparently priority mail means nothing to them it shouldn't take over a week to prepare a item to ship I'm contacting Better Business Bureau and putting a stop pay
Ebonyline - Refunds are slow.
This company returned only part of my refund due to restocking fee. It'd about integrity. Always try to pay with a government money order if you can.
Ebonyline - Sucks with rude receptionist
This company is super slow sending out your orders .. They also have a very rude stuck up sista running the phone lines lying and giving out dates when it's clear they don't even have the products. I requested a refund and need a confirmation sent to my email address listed cause I don't trust the chick. Please be careful were you spend your dough at... This one. Nope *** not worth it...
Ebonyline - Poor customer service
I ordered a wig, paid for shipping. My order was supposed to reach me withim 5-8 business days... here it is 7/8, 8 business days later and my order hasn't even shipped yet... and they refuse to expedite the shipping... I'll never order from them again.
I have been trying to order 3 wigs since Monday ( 08/28/2917 ). Apparently they do not want too do business. This is 08/31/2017 and I have not been able to order yet. When ordering it keep rejecting my email address saying it is not good. I'm sure I know my email...Read more
Your profile picture Categories Log out For companies Ebonyline.com reviewed This company should be out of business. I placed an order in July for 5 packs of hair (2) Janet Perm Yaki 10" Color 1 and (3) Janet Perm Yaki 10" Color 1B. I received the order a few days...Read more
I ordered 3 wigs that I really liked but could not find on other beauty supply websites. Unfortunately, they were the only website that claim to have it on their site so I ordered 3 different ones. After days of not receiving another Email, I finally decided to call...Read more
I had to call the check on my order status after 3-4 days of submitting my order only to learn my item was out of stock; I thought it was customer service responsiblilty to contact the customer if their item was out of stock instead of assuming that the customer wants...Read more
I ordered items from Ebonyline on August 4th with expedited shipping. My credit card was charged on the same day. Today is August 14th and I still have not received my items. I made several attempts to contact customer service, to no avail. I even tried to track my...Read more
I didn't like
- Did not receive my order
- Customer service
I attempted to purchase a lace front from this company. I ordered after business hours, the next day I received an email stating they were out of stock. I was given options to wait for restock or choose from what was in stock. I opted to wait, 3 days later I recieved...Read more
It's been over about a month since I placed an order July 10, 2017 and have not received my merchandise; mind you the money has been deducted from my credit card!!! I notified the bank to place an investigation and now I am considering litigation. It may be a small...Read more
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