Ebonyline
Reviews and Complaints
Still haven’t received a tracking number after 2 weeks
- Poor customer service
Preferred solution: Deliver product or service ordered
User's recommendation: I don’t recommend this company at all I should’ve just order from amazon
I haven't received my second order
Preferred solution: Deliver product or service ordered
User's recommendation: Will recommend you have good product and I do understand about the delay just need those other masks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder status
- Cannot get in contact with anyone
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible Customer Service/ Items incorrectly shipped
- Selection
- Did not receive my full order
- Very poor customer service
- Awful customer service
Preferred solution: Full refund
User's recommendation: DO NOT ORDER FROM THIS COMPANY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible Customer Service - Purchase Elsewhere
- I will never order again
- Very bad consumer service
- Not being notified when my shipment was delayed
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCompany has resolved my issue
- Great prices
- Great quality product wig
Preferred solution: Deliver product or service ordered
User's recommendation: Don't give up
Where's my order?
Preferred solution: Deliver product or service ordered
I'm very angry.
- Usually quick delivery and variety of products
- Does not regard customer
Preferred solution: Deliver product or service ordered
User's recommendation: Hope this doesn't happen to you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever send items
- Lack of communication
Preferred solution: Full refund
User's recommendation: DO NOT BUY FROM EBONYLINE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere is my wigs?
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnsatisfied w product as shown
- Website suggests good products however the looks are deceiving
- Wig
Preferred solution: Do you have a knappy grade afro wig I will accept another wig otherwise by next week w/o a response I will return expecting a total refund27
User's recommendation: We'll see how they respond so far I'm not impressed
Response to acomplaint about delivery time
User's recommendation: Reliable company
My order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRegister with your comp
Preferred solution: to register with your company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCOMPLAINT
Preferred solution: Full refund
User's recommendation: DON'T ORDER FROM THEM
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Hello, I do apologize if you feel this way. We are not scamming our customers out of their money. I would like to look into your situation, please provide your order number