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Ebonyline in Overland Park, Kansas - HORRIBLE EXPERIENCE

1.3
Details
Horrible experience, they cancelled my order without my asking to and did not notify me of it. I was still waiting had I not called them a week later I would have never found out!! Not to mention they leave you on hold forever when you call. Very unprofessional and disorganized company. Never again!!!!! I hope anyone who considers doing business with them reads this review and changes their mind. This company has no regards for their customers whatsoever. No phone etiquette if you are lucky enough to even get someone to answer. Who cancels orders for no reason? Them thats who!
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Review
#580258 Review #580258 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$45
Preferred solution
Full refund

Online Order Review

1.0
Details
They did not send none of my order its going on two months. Scam Run!!!!!! Do not buy anything from them.
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Review
#573400 Review #573400 is a subjective opinion of poster.
Reason of review
Problem with delivery
2.3
Details
Gosh I wished I had did reviews on this company! Horrible horrible customer care service! I placed my order standard shipping (should have known when the website couldn't tell me how many days is standard to them) ugh the worst online experience of my life! Made my...
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Review
#572447 Review #572447 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.0
Details
Worst Experience of my purchasing life. I ordered my unit on Dec 10th On Dec 15th I asked for tracking information. The gentleman told me the item would be shipped that day. I then received an email from the company stating that it wouldn't be shipped until Wednesday...
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Review
#570711 Review #570711 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$46
Preferred solution
Full refund
Seriously I ordered 2 wigs and placed by order with a different ship to address than by billing address which was clearly allowed on the website. I verified with my bank and they debited by acct and now they insist that I verify my purchase after they already debited...
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Review
#568823 Review #568823 is a subjective opinion of poster.
Reason of review
Problem with delivery
3.9
Details
Always check reviews on a company before purchasing online. Advise I wish I had taken myself. I purchased a unit from Ebonyline 2wks ago only to realize I never received shipping info. I called a week later and was told they just received the unit from the distributor...
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Review
#568070 Review #568070 is a subjective opinion of poster.
Reason of review
Problem with delivery

Wig Review

I order 2 wigs, never recived an order #. When I called they were very rude, still haven't recived any info. Just told me my hair was ship out today. Pretty much hung up on me.
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Review
#553855 Review #553855 is a subjective opinion of poster.
This establishment is the worse, they need to be shut down ! I ordered my half wig, it arrived in time, but when I called just to check on it & retrieve a tracking both times the customer service reps were sooooo rude, they act like I was getting on there nerves...
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2 comments
Anonymous
#925098

This is Coffee Lover again. I forgot to mention a wig I received look as if it had been worn and cut in addition to smelling like tobacco. I decided to cut ties with Ebonyli...

Review
#550429 Review #550429 is a subjective opinion of poster.
1.8
Details
I order hair totaling 104.00 from this company. I kept checking for order status and realized 5 days later items weren't shipped. I emailed the company and was told that they wouldn't have the product for another 3 days and I wouldn't receive it for 3 days after that....
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1 comment
Anonymous
#880369

Thanks was about to order right now. I'll pass

Review
#527064 Review #527064 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$104
Preferred solution
Full refund
I ordered a hair piece from ebonyline and had such a negative experience. They asked for a copy of my credit card and DL my bank said that I should never give out that information. That was certainly a red flag for me. After speaking to a representative of this fly by ...
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Review
#518525 Review #518525 is a subjective opinion of poster.