Contact Ebonyline Customer Service
Contact Information
Ebonyline Phone Numbers
Toll-Free Number:
- (877) 777-2420
- (847) 647-9791 Toll Free
- (877) 777-2420
- (847) 647-7988
Ebonyline Chat:
Ebonyline Email:
Corporate Office Address:
Fax:
Other Info:
Customer Service Hours:
Monday - Thursday: 8:00AM - 6:00PM CST
Friday: 9:00AM - 5:00PM CST
Saturday, Sunday: Closed
(Niles, IL, United States)
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Summary of Ebonyline Customer Service Calls
CALLS
CONNECTIONS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Customers Contact Ebonyline to Ask about:
Shipping and Delivery Question:
- “I didn't receive my wig”
- “I didn't receive my braids”
- “I have not received tracking info”
Request for Information Question:
- “, about a wig that I've been in contact with you guys aboutk”
- “To check on my order and to make sure it has shipped out i was told to check back today”
- “Ask a question abut the packaging and shipping”
Product/ Service Question:
- “Im trying to order a ponytail over the phone” , Review # 1247128
- “I placed a order and it didnt go through and it said get in touch with service”
Staff Question:
- “Customer service”
Website/ Application Question:
- “I have placed an order online since 2:27 this is my second order I'm placing I have not received I'm on the phone for a whole hour and a half several times and nobody's picking up the phone I send several email and no one is responding to me you too”
Account Question:
- “I want my ebonyline account deleted. Although you all said that you can do it online, I tried it and was not able to.”
Other Question:
- “Call about order”
- “No package”
- “Cart”
About
Shipping Service, Customer Care, Braids Extra 15-Percent Off Deal
Wig, Website, Coupon
Pros: Prices, Sale prices, Product and service, On-line catalog, Website suggests good products however the looks are deceiving
Cons: Customer service, Very poor customer service, Paying for an item not available, Company not notifying customer to say item not available, Will not resolve
Ebonyline is a large online store offering beauty and general merchandise. It was launched in 2000. Its headquarters is based in Niles, Illinois, United States. Ebonyline offers a wide range of hair care products, beauty tools, skin care products, nail and spa supplies, beauticraft, and many more. There is a stock of accessories and sundries. Ebonyline collection of wigs includes Remy hair, human hair, lace, and synthetic wigs. There are many wig care products as well. Ebonyline sells such brands as Black Diamond, Bobby Boss, Foxy Silver, Motown Tress, New Born Free etc.
Ebonyline is ranked 32 out of 368 in Beauty Supplies and Equipment category
USA
Ebonyline Stats
Number of Reviews
Number of Comments
Number of Calls
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