Contact Ebonyline Customer Service
Ebonyline Phone Numbers and Emails
Customer Service Number:
-
(847) 647-9791
Ebonyline Email:
Contact Information
Ebonyline Website:
Ebonyline Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm
How Good is Ebonyline's Customer Service?
Summary of Ebonyline Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ebonyline?
Shipping and Delivery Question:
- “Did not receive my order”
- “Delivery time”
- “Tracking number”
Request for Information Question:
- “Question about order”
- “Questions on exchanging a wig.”
- “Order status”
Return/ Replace Question:
- “Return product”
- “Exchange wig for another one did not like”
- “Authorization to return to wigs”
Payments and Charges Question:
- “I receive a email saying my billing information does not match”
- “15% discount is not popping up”
- “Problem with charge card”
Activation/ Cancellation Question:
- “Canceling order”
- “I need to cancel an order”
- “My order was canceled”
Product/ Service Question:
- “Placed order a couple days ago dis not received order number yet”
- “Curious when product will be delivered”
- “Missing product”
Refund Question:
- “TO GET A REFUND”
- “No merchandise and no refund”
- Refund
Website/ Application Question:
- “Order online 1756951”
- “Order online”
- “I placed an order then got a message that the site may not be safe.”
Account Question:
- “I forgot the wig I ordered.”
- “I hv an account with you and i came order online”
- “Forgot password trying to set new one”
Staff Question:
- “Customer service I need to talk to someone in customer service”
- “Customer service”
Cards Question:
- “Credit Card charges”
- “Credit card”
- “I ordered 3 wigs this past Sunday and got a message to call Ebonyline after the order because of an error. Money was however deducted from my Visa card with no confirmation email received.”
Other Question:
- “I was sent wrong color wigs”
- “Adress issue”
- “Order.”
About
Ebonyline is a large online store offering beauty and general merchandise. It was launched in 2000. Its headquarters is based in Niles, Illinois, United States. Ebonyline offers a wide range of hair care products, beauty tools, skin care products, nail and spa supplies, beauticraft, and many more. There is a stock of accessories and sundries. Ebonyline collection of wigs includes Remy hair, human hair, lace, and synthetic wigs. There are many wig care products as well. Ebonyline sells such brands as Black Diamond, Bobby Boss, Foxy Silver, Motown Tress, New Born Free etc.
Ebonyline is ranked 79 out of 512 in Beauty Supplies and Equipment category
USA
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