Contact Ebonyline Customer Service
Contact Information
Ebonyline Phone Numbers
Toll-Free Number:
- (877) 777-2420
- (847) 647-9791 Toll Free
- (877) 777-2420
- (847) 647-7988
Ebonyline Chat:
Ebonyline Email:
Corporate Office Address:
Fax:
Other Info:
Customer Service Hours:
Monday - Thursday: 8:00AM - 6:00PM CST
Friday: 9:00AM - 5:00PM CST
Saturday, Sunday: Closed
(Niles, IL, United States)
Help in Social Networks:
Summary of Ebonyline Customer Service Calls
CALLS
CONNECTIONS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Customers Contact Ebonyline to Ask about:
Shipping and Delivery Question:
- “I didn't receive my wig”
- “I didn't receive my braids”
- “I have not received tracking info”
Product/ Service Question:
- “To check on my order and to make sure it has shipped out i was told to check back today”
- “Im trying to order a ponytail over the phone” , Review # 1247128
- “I placed a order and it didnt go through and it said get in touch with service”
Request for Information Question:
- “, about a wig that I've been in contact with you guys aboutk”
- “Ask a question abut the packaging and shipping”
Staff Question:
- “Customer service”
Website/ Application Question:
- “I have placed an order online since 2:27 this is my second order I'm placing I have not received I'm on the phone for a whole hour and a half several times and nobody's picking up the phone I send several email and no one is responding to me you too”
Account Question:
- “I want my ebonyline account deleted. Although you all said that you can do it online, I tried it and was not able to.”
Other Question:
- “Receive email on my order that y’all didn’t have what I wanted . Wanted to get another color”
- “Call about order”
- “Order”
About
Shipping Service, Customer Care, Braids Extra 15-Percent Off Deal
Pros: Prices, Product and service, On-line catalog, Products that i recieved, Product
Cons: Poor customer service, Very poor customer service, Paying for an item not available, Company not notifying customer to say item not available, Will not resolve
Ebonyline is a large online store offering beauty and general merchandise. It was launched in 2000. Its headquarters is based in Niles, Illinois, United States. Ebonyline offers a wide range of hair care products, beauty tools, skin care products, nail and spa supplies, beauticraft, and many more. There is a stock of accessories and sundries. Ebonyline collection of wigs includes Remy hair, human hair, lace, and synthetic wigs. There are many wig care products as well. Ebonyline sells such brands as Black Diamond, Bobby Boss, Foxy Silver, Motown Tress, New Born Free etc.
Ebonyline is ranked 26 out of 349 in Beauty Supplies and Equipment category
USA
