Product: Ebonyline Wig Clear all filters (7 of 7 reviews match)
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Ebonyline - I will continue to buy here

4.3
Details
I have purchased from this company for several years. I've had ups and downs with them, but overall, I get the products that I want in a timely manner. Today I worked with Desiree to get an issue resolved. She was quick to respond and helpful in resolving my issue. It's not the issue, it's how it is handled that matters.
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Review
#1552074 Review #1552074 is a subjective opinion of poster.
Product
Ebonyline Wig
Pros
  • Usually quick delivery and variety of products
Cons
  • Restocking fee
Reason of review
Good customer service

Ebonyline - Very happy with the service.

5.0
Details
I ordered the wrong item and realized it alittle to late. Desiree was so kind to help me with the information i needed to make it right. Desiree always got back to me in a timely matter. I will be placing another order soon. Thank you Viki Ramirez
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Review
#1524093 Review #1524093 is a subjective opinion of poster.
Product
Ebonyline Wig
Reason of review
Good customer service
I received three wigs that were too small. My intention was to just return them and try to pick something else. Usually when you order something online, the return instructions are included with the package. Not in this case. I had to hunt form information on the...
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Review
#1368361 Review #1368361 is a subjective opinion of poster.
Product
Ebonyline Wig
Reason of review
Return, Exchange or Cancellation Policy
Loss
$56
Preferred solution
Full refund
1.0
Details
Paid $46.00. for my order on a regular shipment that I never received. This company showed a phony tracking to my post office that have no scanning number that they delivered it. Especially not even 2 days later after I ordered it and they tell me they delivered it but...
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Review
#1343483 Review #1343483 is a subjective opinion of poster.
Product
Ebonyline Wig
Reason of review
Poor customer service

Ebonyline - Scammmmmmm

1.0
Details
Did an order for 2 wigs on 6/5/18 have been emailing them since 6/22 because I never got the package and couldn't track it with the order number they gave me and only response is they canceled the order as of 8/2 and to do the order again.checked account from 8/2 and no refund at all from them.they are scam artists and I'm very disappointed
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Review
#1335178 Review #1335178 is a subjective opinion of poster.
Product
Ebonyline Wig
Reason of review
Problem with delivery
I placed an order & paid $66 for UPS Next Day Delivery. Guess what?? Next day, no order delivered. I received confirmation of my order but no tracking info. Fast forward.....after calling all day to get through to their BS customer service line, I finally got through 5...
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Review
#1331400 Review #1331400 is a subjective opinion of poster.
Product
Ebonyline Wig
Reason of review
Problem with delivery

Ebonyline Wig Review

3.0
Details
First time customer, last time. I ordered 2 wigs, looked nothing like the picture. Had to leave a message for customer service, they never called back. When i finally ot a person she was so rude and nasty. I will never order from here again.
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Review
#873553 Review #873553 is a subjective opinion of poster.
Product
Ebonyline Wig
Reason of review
Not as described/ advertised

Contact Ebonyline Customer Service

Mailing Address:
Ebonyline.com
1829 Stanley St
Northbrook, Illinois 60714
United States
Phone:
(877) 777-2420
All Ebonyline Contacts