filters
state:
Show
city:
Show
product:
Show
I placed an order to expedite a wig that I need it for the weekend. I never received any other communication after the order was placed. I select an expedited shipping and even emailed the vendor and still receive no response. I called them after being on hold for 35...
Read more
1.3
#1190817
Reply to reviews
Save yourself some trouble and don't order from Ebonyline. Try another vendor. Their customer service is terrible. I ordered a wig two weeks ago and have yet to receive it. I've emailed them three times and was told twice that it would be shipped "soon". The third...
Read more
#1180580
Reply to reviews
Save yourself some trouble and don't order from Ebonyline. Try another vendor. Their customer service is terrible. I ordered a wig two weeks ago and have yet to receive it. I've emailed them three times and was told twice that it would be shipped "soon". The third...
Read more
1.0
#1180171
Reply to reviews
Ebonyline - Horrible
Ebonyline - Horrible
Ebonyline - Horrible
Called yesterday and got Shaniece. She told me there was one item that wasn't in stock, she was to get me another, exchange it and ship the order. Tracking number was to be emailed as well. This morning, charges reversed and no items shipped. I've waited long...
Read more
1.0
#1179908
Reply to reviews
No problem with shipping. Took approx. 8 days. Horrible return/exchange policy. I googled the color I choose and something different arrive. I paid 4.99 in shipping fees and now have a 20% restocking charge or be billed another $6-$8 dollars to exchange. Even though...
Read more
3.1
Product
#1179269
Reply to reviews
I purchased from this site TWICE! The first time, it was 10 days before I received anything and I had to email them to ask where my merchandise was. All they sent was the shipping info and BRIEFLY STATED, OH IT WAS ON BACK ORDER??? Well when exactly did you find that...
Read more
#1178600
Reply to reviews
Show

Ebonyline - Awful!

Order never arrives on time , takes forever to ship!
1.0
Details
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
#1173250
Reply to reviews
First of all, on 9/5/2017 I purchased some products and after I noticed that my items had not shipped and was told it was coming from the warehouse, that was a waste of my time because I still had to order again from another seller. I have to go out of town next week...
Read more
3.3
I didn't like
  • Not being notified when my shipment was delayed
#1168104
Reply to reviews
Show

Ebonyline - Positive experience

Shanice from ebonyline.com was very helpful with processing and expediting my orders. I will order grom this company in the future.
4.6
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1166952
Reply to reviews
Show

Ebonyline - Very great company

I placed a order January 2nd they sent me a confirmation email within seconds and the next day sent out shipping tracking number and today January 4th I received my package it's exactly what I ordered it looks just like the picture amazing company amazing prices and FAST shipping I'll definitely order from them again
#1161987
Reply to reviews