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I will NEVER order from Ebony line again. I processed an order online on Aug 8 and had not received an email alerting me of delivery until Aug 13 with a USPS Tracking number.

Once I tracked the number, however, no information was pulling up. I then called Customer Service and was informed the particular item that I ordered was back-ordered and was not in stock....? Shouldn't an email be sent to me alerting me of this? I called a second time only to be given a SECOND USPS tracking number and was informed that my item will be shipped next business day.

In total I waited 11 days for this item! I will NOT be ordering from them again and hopefully I will be happy with the item ordered because I don't want to deal with this website and customer service again!

Reason of review: Problem with delivery.

Ebonyline Cons: Customer service.

Location: Bronx, New York

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I ordered something from Ebonyline a week ago and it still has not been shipped. Most hair websites process your order and you have it delivered to you in 3 days.

Ebonyline sucks! I am never ordering from them again.

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